General Video Links

How to Add a Crew Member to an Existing PCR

How to Sign a PCR if the Patient is Unable To Sign
(Service Acceptance)

How to Change the Time A Signature Was Obtained

How to Move / Transfer a PCR to Another Crew Member


Clinical Documentation Video Links

Best Practices for Completing Basic Primary & Secondary Assessment
Time = 7:30 (min)

Best Practices for Completing Primary & Secondary Assessment for A Stroke Patient (CVA / Stroke / TIA)
Time = 6:30 (min)



Common FAQ's For End Users
   
Level of Service Descriptions & When to Use Information

Initial Assessment Tab Details For End Users

How to Return a PCR in a Workflow for End Users

How to Create a Manual ePCR with No CAD Data

How to Merge a "Dispatched" PCR with one created Manually

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EKG Monitor Upload & Exporting to ePCR Instructions

LP 12 or 15 Upload Instructions

LP 500 Upload Instructions

Process for Exporting EKG to ePCR

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General Reference Information

Extract Validation Outcome Requirements March 2018

General Extract Validation Info & Completing a PCR w/Warnings 

Documentation Standards

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Level of Service Notes:

You should only select a "Patient Disposition" when you choose "Clinical Care Provided" or "Initial Assessment Only" in the level of service section, all other choices are for assisting the 'Primary' or 'Transport Medic' in Patient Care (No Interventions) and additional documentation is not required. Otherwise Closed Call Rules will force you to provide additional unnecessary information.

Important Reminders